Contact Us
Whether you have a question about one of our reviews, spotted something that needs correcting, or want to understand how we research and rank casinos not on GamStop — this is the right place to reach us. We read every message and aim to respond within a few working days.
What We Can Help With
The team behind Non Gamstop Site covers a specific corner of the online gambling market: casinos and slots that operate outside the GamStop self-exclusion scheme. If your question falls into any of the areas below, drop us a line.
- Editorial queries — questions about how a casino was rated, what criteria we used, or why a site appears where it does in our rankings
- Factual corrections — if you believe something on the site is out of date or inaccurate, we want to know. Please include the page URL and the specific claim you think needs updating
- Content suggestions — if there is a casino, payment method or topic you think we should cover, we are happy to hear it
- Commercial enquiries — operators or agencies wishing to discuss the site should make clear in their subject line that the message is commercial in nature
- Responsible gambling signposting — if you need information about managing your gambling or finding support, our responsible gambling page is a good starting point
What We Cannot Do
We are an independent comparison and review site, not a casino operator. There are some things that fall outside what we are able to help with directly.
- We cannot access your casino account, process withdrawals or resolve disputes with an operator on your behalf
- We cannot give personalised legal or financial advice
- We do not handle GamStop registrations or removals — for those, contact GamStop directly
- We are not able to recommend sites that are not already reviewed on this platform
How to Reach Us
Send your message to the email address below. To help us respond as quickly as possible, please include a clear subject line and — where relevant — the name of the casino or page your query relates to.
Email: [email protected]
We do not operate a telephone line or live chat. Email is the only contact channel, and we monitor it during normal UK business hours, Monday to Friday.
About the Site
Non Gamstop Site is an independent review platform for UK players looking for online casinos and slots that sit outside the GamStop network. We research operators, verify their licensing conditions, assess their game libraries and bonus terms, and publish ranked comparisons so readers can make their own informed decisions.
We earn revenue through affiliate partnerships — if a reader follows a link from this site and registers with a casino, we may receive a commission. That arrangement never determines how we rate or rank a site. Our editorial process is explained in full on our about us page, and our terms and conditions set out the basis on which this site operates.
For a full overview of the casinos and slots we currently cover, the top-rated non-GamStop casinos page is the best place to start.
Response Times
We aim to reply to all messages within three UK working days. During busy periods it may take a little longer. If your query is urgent — for example, a significant factual error on a page — please say so clearly in your subject line and we will prioritise it.
We appreciate you taking the time to get in touch, and we read every message carefully even when a detailed reply is not possible.